CORONAVIRUS (COVID-19) UPDATE

CORONAVIRUS (COVID-19) UPDATE 

July 3rd 2020

 

The recent steady return of construction activity and solid demand has continued and we expect that to carry on over the coming weeks and months. Lead times for a majority of our main product categories (including plasterboard, insulation and light gauge metal) remain at pre-lockdown levels – primarily due to demand for these being at expected levels.

 

As highlighted previously, Glasroc H Tilebacker and Glasroc MultiBoard are expected to return to normal supply levels week commencing 13th July.  However, Glasroc FireCase supply remains on strict allocation until further notice and the advice for customers to discuss alternative products & systems options with your Gyproc & Isover sales or specification team representative remains in place.

 

Unfortunately, demand for Gyproc manufactured Plasters has been abnormally high for this time of year.  Therefore, despite our best efforts through extra production shifts and maximising production throughput, it is now necessary to put Gyproc Plasters on allocation to ensure a fair distribution among all customers. Customers allocation will be 90% of their average purchases for the 6 month period from January 2019 to June 2019. This allocation is foreseen to run for the months of July and August.

 

Allocation will be based on customer’s normal demand levels and your local Area Sales Manager will discuss this with you. We apologise for any inconvenience this may cause you, as indicated by the dates, we do expect this measure to be a very short term one as demand becomes more normalised.

 

If you have any questions on any of the detail above, please contact your Gyproc & Isover sales representative.

Click here for the Gyproc & Isover Sales Team direct contact details:

https://www.gyproc.ie/contact-us/sales-team

 

Customer Service

Office hours:

Monday to Thursday: 8am – 1pm & 2pm – 5:30pm

Friday: 8am – 1pm & 2pm – 5pm

Call us direct on: +353 (0)1 629 8444

Fax: +353 (0)1 623 7055

Email: customer.service@saint-gobain.com

 

Technical Team

Office hours:

Monday to Thursday: 9am – 1pm & 2pm – 5:30pm

Friday: 9am – 1pm & 2pm – 5pm

Call us direct on: ROI: 1800 744480 | NI: 0845 3990159
Email: tech.ie@saint-gobain.com